BI & Advanced Analytics for Retail & Wholesale

Optimize your supply chains to cover changing demand and make your business balanced. Customer and Growth Analytics helps to improve your Sales and Marketing with actionable insights into customers, both current and potential. Supply Chain Analytics optimizes your logistics with deep insights on supply and demand patterns, distribution channels, and helps you to understand potential supply chain breakdowns.

Customer and Growth Analytics

Business Intelligence:
– Compare the number and proportion of transactions in different product categories. This allows to make strategical decisions whether to increase or decrease the number of products in any of the categories.
– Collect customer feedback where they can rate the products and services that they have ordered and used. Find goods and services that are low quality or overpriced according to the feedback.
– Allow to filter products and services which match the previous preferences of the customer, such as foot size when selling shoes. This will avoid the disappointment where the customer finds an item but it later turns out that his/her preferred characteristics are not present in the product or service.

Advanced Analytics:
– Visualize transactions as a time series and find whether there is a linear or seasonal trend. Detect buying habits in different working hours, days of week and whether it is a national holiday at the customer’s location. Make predictions about future sales based on this information.
– Track user behavior on the web page. Analyze when a user is likely to leave the transaction unfinished, make a special discount to motivate finishing it.
– Group products and services based on seasonal trend. Rank the special offers shown to the customers by taking current weather conditions at the customer’s place into account, such as offer swim suit if the weather is good, and rain coat if it is rainy.

Supply Chain Analytics

Advanced Analytics:
– Predict where will be the future bottlenecks in the inventory, supply chain or processes. Define automatic actions, for example send automatic orders to the partners.
– Optimize the production cycle by monitoring every part of it. Automatically find bottlenecks and propose improvements.
– Track vehicles in real time, modify other processes automatically based on their position.

Contact our certified specialists for the above scenarios and many more!